# Transfers

Move a client workspace to another PYLO account, or take one on, with both sides agreeing before anything moves.

Transfers moves a client workspace from one PYLO account to another. Both sides act: one account offers the workspace, the other accepts, and nothing moves until it does.

## Who can open it

Any member of an agency on the **Pro** plan can open the page. Only the account's owner can offer, accept, decline or withdraw a transfer. Everyone else sees the page with a note saying so.

## Your handle

**Your handle** is what another account enters to offer you a workspace. An account with no handle yet cannot be offered one.

## Offering a workspace

Under **Offer a workspace**, choose the **Workspace**, then who it goes **To**:

- **An account on PYLO**: enter the other account's handle.
- **Somebody new to PYLO**: enter the new owner's email, their name and their account's name. PYLO makes them an account on Basic and emails them a link to accept. It has no free trial, because the workspace is already running, so it is billed from the day it arrives.

You can add a note for them. Before you confirm, the page says how the transfer changes your bill. Press **Offer workspace**. An offer waiting to be accepted is listed here, with **Withdraw** to take it back; the workspace stays on your account, and on your bill, until it is accepted.

## Offers waiting on you

**Waiting on you** lists workspaces other accounts are offering you, with what each would add to your bill. **Accept** moves the workspace to your account from today, and the other account's operators lose access to it. **Decline** leaves it where it is.

Payouts already recorded stay with the account that made them. The workspace's commission rates move with it.

## History

**History** keeps every workspace that moved in or out of the account, and every offer declined or withdrawn. For a workspace you gave away, **Download payout history** saves the payouts that stayed with your account as a CSV file.
