# Close

Connecting Close to PYLO, what it brings and how to tell it is working.

Close connects to PYLO so that:

- Leads from a Close pipeline arrive in PYLO with their Close status, so the funnel counts them.
- Pickup rate per rep, from Close call activity, without a setter typing dials.

## Connecting

Close connects by an API key you paste into PYLO. Open Settings, then Integrations, then Close.

| You provide | Where to find it |
|---|---|
| API key | In Close, open Settings, then Developer, then API Keys, and create a key for PYLO. |

## What PYLO reads

- Leads and their statuses
- Outbound call activity with durations
- The organisation's users, to match reps

It does not read:

- Opportunities' values, which PYLO takes from its own close form
- Email and SMS activity

## Is it working?

The Close tile on the Integrations screen shows its state. An import ran in the last 30 days. Close is pull-based, so silence is weak evidence either way.

It shows as incomplete when:

- this workspace's CRM is set to something other than Close
- there is no Close API key

If it has gone quiet: Run a Close import from settings if you expect leads from it.

Close's own documentation: https://developer.close.com/topics/authentication/