# Resources

Your team's library of SOPs, call scripts and objection handlers, searchable and filtered by category.

Resources is your team's library: standard operating procedures, call scripts, objection handling, onboarding notes and anything else a rep should be able to find in a hurry.

## Who can open it

Resources needs the **Pro** plan. On Basic you are sent to [My Board](/docs/features/my-board) with an upgrade note.

Every member can read resources. Only owners, admins and ops can add, edit or delete them.

## Finding a resource

Use **Search resources** to search titles and document text, or filter by category with the buttons along the top:

| Category | Shown as |
|---|---|
| Call scripts | Script |
| Objections | Objection |
| Onboarding | Onboarding |
| Pre-call | Pre-call |
| Compliance | Compliance |
| Other | SOP |

Switch between a card layout and a table. Each resource shows its category, its type (Document, File or Link) and how long ago it was updated. A written document shows its first couple of lines as an excerpt and can be expanded to read in full. A file or link opens in a new tab.

## Adding a resource

Owners, admins and ops click **Add SOP** and fill in:

- **Title**, so people can find it, for example "Discovery call script, high ticket"
- **Category**, from the list above
- **Type**: **Document** to write the content straight into PYLO, or **File** or **Link** to point at something stored elsewhere
- **Content** for a document, or the **Link** address for a file or link

Click **Save**. The first couple of lines of a document become its excerpt on the card, so put the most useful part first.

To change a resource, click **Edit** on it. To remove one, click **Delete** and confirm in place.

## Common questions

**Why can I not see Add SOP?** Only owners, admins and ops can add or change resources. Everyone else has read access.

**Why is the library empty?** Nothing has been added yet. Once an owner, admin or ops member adds a script, SOP or objection handler, the whole team can read it here.