# Tools

The hub for platform fees, reconciliation, duplicate leads, the automations log, the UTM tracker and payment verification.

Tools gathers the configuration and audit screens for your workspace in one place. Each card shows a live count and takes you to the full screen, and owners and admins also get the payment verification settings at the bottom.

## Who can open it

Owners, admins and ops users. Anyone else does not see Tools in the Settings menu and is sent to their own board if they open the address. The payment verification card is shown to owners and admins only.

## The cards

| Card | What it shows | Where it goes |
| --- | --- | --- |
| Platform fees | How many payment platforms have a fee rate. Rates are applied to each payment's net amount. | `Manage` opens platform fees. |
| Reconciliation | How many events could not be matched to a lead and are waiting for review. | `Review` opens the reconciliation queue. |
| Duplicate leads | People who applied or booked more than once, grouped so you can merge them. | Opens the duplicates list. |
| Automations log | How many recent automation events there are, and how many need review. | Opens the automations log. |
| UTM tracker | How many tracked links you have. | Opens [UTM](/docs/features/utm). |

If any platform fee is still a placeholder rate, the Platform fees card shows an amber warning. Update those rates before you rely on commission figures. Matching reconciliation events by hand keeps attribution correct, and merging duplicate leads matters because every rate in PYLO divides by a lead count.

## Payment verification

This card decides which payments count towards commission.

1. Choose a `Commission basis`:
   - `Legacy, all reported amounts` counts every amount closers report on the post-call form.
   - `Verified only` counts only payments a processor confirmed, or that someone verified by hand.
2. Set the `Verification window` in hours. This is how long PYLO waits for a processor to confirm a payment before flagging it as unverified. It must be a whole number above zero.
3. Choose `Save changes`, or `Discard` to reset the fields.

## What changes elsewhere

Changing the commission basis recalculates future payouts only. Payouts already recorded keep the basis they were calculated under. You see the effect on [Payouts](/docs/features/payouts) and on the commission figures reps see.