Connectors
Gong
Connecting Gong to PYLO, what it brings and how to tell it is working.
Gong connects to PYLO so that:
- Every call Gong records, matched to its call in PYLO with the transcript, Gong's brief and who talked how much.
- PYLO's call analyser and Lead voice read Gong calls as they read Fathom's, so objection patterns cover your whole team.
Connecting
Gong connects by an API key you paste into PYLO. Open Settings, then Integrations, then Gong.
| You provide | Where to find it |
|---|---|
| Access key | In Gong, a technical admin opens Company settings, then Ecosystem, then API, and creates an access key. |
| Access key secret | Shown once, beside the access key. |
| API host (optional) | Only if the API page shows a host of its own, such as https://us-12345.api.gong.io. |
What PYLO reads
- Calls in the company's Gong: title, time, parties and their emails, the transcript and Gong's brief
It does not read:
- Gong's scorecards, deals and trackers
- Calls from before the first read, unless they are within its first 14 days
- Audio and video files
Gong's own documentation: https://help.gong.io/docs/receive-access-to-the-api