Connectors
JustCall
Connecting JustCall to PYLO, what it brings and how to tell it is working.
JustCall connects to PYLO so that:
- Dials, pickups and talk time per rep, counted from JustCall's call log, so an SDR stops typing them.
- Speed to lead in seconds, from a lead arriving to the first dial to their number.
- Connect rate, dials per booked call and talk time per booked call.
Connecting
JustCall connects by an API key you paste into PYLO. Open Settings, then Integrations, then JustCall.
| You provide | Where to find it |
|---|---|
| API key | In JustCall, open Settings, then Developers, then APIs & Webhooks. The API key is listed there. |
| API secret | Beside the API key on the same page. PYLO only reads with it. |
What PYLO reads
- Outgoing calls, with who made them, when, whether they were answered and the conversation time
- Whether a call was recorded
It does not read:
- Calls made by a JustCall agent whose email is not a PYLO team member's
- Voicemail picked up by a machine, when JustCall types the call as answered
- The recordings themselves, which stay in JustCall
JustCall's own documentation: https://developer.justcall.io/reference/authentication