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Grain

Connecting Grain to PYLO, what it brings and how to tell it is working.

Read as MarkdownGenerated from PYLO's live description of itself.

Grain connects to PYLO so that:

  • Every call Grain records, matched to its call in PYLO with the transcript, Grain's summary and who talked how much.
  • PYLO's call analyser and Lead voice read Grain calls as they read Fathom's, so objection patterns cover your whole team.

Connecting

Grain connects by an API key you paste into PYLO. Open Settings, then Integrations, then Grain.

You provideWhere to find it
Access tokenIn Grain, open Workspace settings, then Integrations, then API, and create a workspace access token. A personal token only sees its own user's recordings.

What PYLO reads

  • Recordings the token can see: title, time, participants and their emails, the transcript and Grain's summary

It does not read:

  • Highlights, stories and clips
  • Recordings from before the first read, unless they are within its first 14 days
  • Audio and video files

Grain's own documentation: https://developers.grain.com/