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Twilio (messaging)

Connecting Twilio (messaging) to PYLO, what it brings and how to tell it is working.

Read as MarkdownGenerated from PYLO's live description of itself.

Twilio (messaging) connects to PYLO so that:

  • Texts sent by published workflows, broadcasts and your team's replies from your own Twilio number, with delivery, replies and opt-outs read back.
  • WhatsApp from your own Twilio WhatsApp sender, in the same inbox, with templates submitted to Meta from PYLO.

Connecting

Twilio (messaging) connects by a token from your account you paste into PYLO. Open Settings, then Integrations, then Twilio (messaging).

You provideWhere to find it
Account SIDOn the Twilio Console home page, under Account Info.
Auth tokenBeside the Account SID on the Twilio Console home page. PYLO sends texts with it.

What PYLO reads

  • The messages PYLO sends and their delivery status
  • Your phone numbers, your A2P campaign status and your WhatsApp senders

It does not read:

  • Messages sent outside PYLO
  • Your Twilio billing

Twilio (messaging)'s own documentation: https://www.twilio.com/docs/messaging/api/message-resource